Scale your business:
Empower, Expand, Excel!
Surpass limits with the right technology, processes and top talents.
At Umbrella Outsourcing, we believe that success is best achieved together, and through collaboration, we pave the way for mutual growth and prosperity. At Umbrella Outsourcing, we are committed to delivering exceptional service, building enduring partnerships, and contributing to the success of our clients and team members alike. Join us under our umbrella, where success is a shared journey.
Scale your business:
Empower, Expand, Excel!
Surpass limits with the right technology, processes and top talents.
At Umbrella Outsourcing, we believe that success is best achieved together, and through collaboration, we pave the way for mutual growth and prosperity. At Umbrella Outsourcing, we are committed to delivering exceptional service, building enduring partnerships, and contributing to the success of our clients and team members alike. Join us under our umbrella, where success is a shared journey.
Our Services
Discover how our expert team can streamline your credit repair operations, save you time and resources,
and help you focus on growing your business.
Onboarding and Customer Support
Discover the world together on exhilarating group expeditions. Our expert travel guides lead unforgettable journeys, fostering camaraderie and shared experiences that enrich your travel adventure with new friends
Dispute Processing
Embark on personalized tours curated just for you. Explore dream destinations with custom itineraries tailored to your interests, creating unforgettable memories and authentic experiences along the way.
Automation Services
Embark on thrilling adventure escapes with our experienced travel guides. Explore off-the-beaten-path destinations, conquer mountains, dive into the wild, and create memories that will last a lifetime.
What We Offer
Discover how our expert team can streamline your credit repair operations, save you time and resources,
and help you focus on growing your business.
Onboarding &
Customer Support
Streamline your operations and processes and improve your customer experience with our comprehensive Onboarding and Customer Support service tailored specifically for credit repair companies like yours. Let our expert team take over your customer service needs and save you countless hours of communication and email management.
Dispute Processing
We use the industry's most powerful dispute strategies, combining Metro 2 Challenges, and consumer laws with Factual Disputes for both Credit Bureaus and Data Furnishers. When combined, this powerful 1-2 punch results in far greater deletions in a shorter timeframe.
Automation Services
Get access to Umbrella CRM, our custom-built automation platform seamlessly integrates into your workflow, providing all the tools you need to manage your business efficiently and effectively. Say goodbye to the stress and headaches of managing multiple third-party systems, and experience the convenience of having everything you need in one CRM.
Become a Partner
Our Partnership Program is designed for credit repair company owners looking to streamline and scale their business without the hassle of managing multiple systems. We provide a seamless, end-to-end solution that covers everything from client onboarding to dispute processing, mailing, and client communication.
Join our Partnership Program today and take the first step towards automating your business, reducing overhead, and scaling up with ease. Let us handle the back-office tasks while you focus on growing your credit repair company.
Ready to become a Partner?
Not Sure what you need?
Become a Partner
Our Partnership Program is designed for credit repair company owners looking to streamline and scale their business without the hassle of managing multiple systems. We provide a seamless, end-to-end solution that covers everything from client onboarding to dispute processing, mailing, and client communication.
Join our Partnership Program today and take the first step towards automating your business, reducing overhead, and scaling up with ease. Let us handle the back-office tasks while you focus on growing your credit repair company.
Ready to become a Partner?
Not Sure What You Need?
Our Core Values
INTEGRITY
Guiding every action with unwavering honesty and ethical principles.
ACCOUNTABILITY
Taking ownership of our responsibilities and delivering on our promises.
COMMITMENT
Dedication to exceeding expectations and driving impactful results.
TEAM WORK
Collaborating seamlessly to achieve shared goals and foster success.
EXCELLENCE
Striving for continuous improvement and delivering unparalleled quality in all we do.
Our Core Values
INTEGRITY
Guiding every action with unwavering honesty and ethical principles.
ACCOUNTABILITY
Taking ownership of our responsibilities and delivering on our promises.
COMMITMENT
Dedication to exceeding expectations and driving impactful results.
TEAM WORK
Collaborating seamlessly to achieve shared goals and foster success.
EXCELLENCE
Striving for continuous improvement and delivering unparalleled quality in all we do.
Testimonials
Monica J.
I couldn't be happier with the results! the team is professional, knowledgeable, and efficient. They've helped my customers achieve significant increase in their credit scores, and the process has been smooth from start to finish. Thanks team!
Mike R.
Having Dee and her team has been a game-changer for my credit repair business. My customCORE VALUESers are seeing real improvements in their credit reports, and I'm happy with the partnership!
Victor G.
The dispute processing service is effective, and my customers have seen improvements in their credit reports. However, there have been a few instances where responses to my inquiries took longer than expected. But I appreciate their efforts and would still consider using their services in the future.
Testimonials
Monica J.
I couldn't be happier with the results! the team is professional, knowledgeable, and efficient. They've helped my customers achieve significant increase in their credit scores, and the process has been smooth from start to finish. Thanks team!
Mike R.
Having Dee and her team has been a game-changer for my credit repair business. My customCORE VALUESers are seeing real improvements in their credit reports, and I'm happy with the partnership!
Victor G.
The dispute processing service is effective, and my customers have seen improvements in their credit reports. However, there have been a few instances where responses to my inquiries took longer than expected. But I appreciate their efforts and would still consider using their services in the future.
Frequently Asked Questions
Got Questions? We've got answers!
What kind of support I get from the team?
To help you concentrate on growing your business, we take care of the daily operations, including but not limited to:
- Credit report analysis and dispute preparation
- Filing complaints and disputes on behalf of your customers
- Customer support and onboarding
- Mailing or uploading letters to credit bureaus, creditors, and other entities
- Ongoing follow-ups with customers regarding credit monitoring issues and providing credit updates
Can I use my own custom letters? I have my own dispute letters .
Absolutely YES! You can use your own custom letters. Please inform your account manager, and we'll review the letters. We'll then provide you with feedback on how we can integrate them into our current dispute process.
How does the process work?
Option 1: For Companies Without Their Own Credit Repair CRM
1. Purchase processing credits depending on how many cleints you would like us to process
2. Submit client files using the form we provided to submit your client information
3. We review cleint file and create their dispute letters
4. We assisst them with the onboarding steps
5. We prepare letters, file complaints, and assist with the mailing process.
6. We sent update to your clients
7. We update our record which you have access to.
Option 1: For Companies Without Their Own Credit Repair CRM
1. Give us access to your credit repair crm as we discuss the SOP for client onboarding.
2. You purchase processing credits depending on how many cleints you would like us to process.
3. We review cleint file and create their dispute letters
4. We assisst them with the onboarding steps
5. We prepare letters, file complaints, and assist with the mailing process.
6. We sent update to your clients
7. We update our record which you have access to.
How do you handle confidential information?
We take the protection of confidential information very seriously. All client information is managed with strict confidentiality and privacy standards. Access to client files and sensitive data is limited to authorized team members only. We only collect and use the information necessary to carry out your instructions and provide our services effectively. And our team is bound by strict non-disclosure agreements, ensuring they will not share any client information without your explicit consent.
Do you reach out to my clients?
We prioritize your relationship with your clients and understand how important it is for you to maintain that connection. First, we will not directly contact your clients without your explicit permission. In case we reach out to them, it will be under your company name and branding, and we will act as your representative or account managers working with you.
We will provide updates and follow-ups on your behalf, and all communication will be conducted professionally and according to SOP discussed during your onboarding call.
How do I monitor my client's progress?
Monitoring your client's progress is straightforward with our credit repair outsourcing services.
1. Using your Client CRM online portal - we update your cliints portal and provide notes every time we process a client file.
2. Using the Update Link we provide you during your onboarding call, the update link will have detailed notes and status of each client that is assigned to us.
By using these tools and resources, you can stay informed about your clients' progress and make strategic decisions for your business. If you have specific monitoring needs, please discuss them with your account manager so we can tailor our approach to best serve you.
Is there a minimum client required to start working with you?
No, there is no minimum client requirement to start working with us. Whether you have one client or a hundred, we are ready to support your credit repair outsourcing needs. Our services are flexible and scalable, allowing you to focus on growing your business while we handle the day-to-day operations. Let us know how many clients you have, and we'll customize our services to meet your specific needs.
Why should I purchase credits?
Purchasing credits allows you to pay for the files we process on your behalf, ensuring that the virtual assistants (VAs) are compensated for their work. Once credits are purchased, your client files will be processed efficiently, and the process cannot be undone as we begin sending letters and filing complaints on your behalf immediately. This streamlined system helps us maintain smooth operations and deliver results in a timely manner.
Do you service outside of United States?
We currently do not offer services outside of the United States. Our focus is on providing high-quality credit repair outsourcing within the US market.
Where are the virtual assistants based?
Our virtual assistants are based in the Philippines. This allows us to provide efficient and cost-effective credit repair outsourcing services while maintaining high-quality standards.
Frequently Asked Questions
Got Questions? We've got answers!
What kind of support I get from the team?
To help you concentrate on growing your business, we take care of the daily operations, including but not limited to:
- Credit report analysis and dispute preparation
- Filing complaints and disputes on behalf of your customers
- Customer support and onboarding
- Mailing or uploading letters to credit bureaus, creditors, and other entities
- Ongoing follow-ups with customers regarding credit monitoring issues and providing credit updates
Can I use my own custom letters? I have my own dispute letters .
Absolutely YES! You can use your own custom letters. Please inform your account manager, and we'll review the letters. We'll then provide you with feedback on how we can integrate them into our current dispute process.
How does the process work?
Option 1: For Companies Without Their Own Credit Repair CRM
1. Purchase processing credits depending on how many cleints you would like us to process
2. Submit client files using the form we provided to submit your client information
3. We review cleint file and create their dispute letters
4. We assisst them with the onboarding steps
5. We prepare letters, file complaints, and assist with the mailing process.
6. We sent update to your clients
7. We update our record which you have access to.
Option 1: For Companies Without Their Own Credit Repair CRM
1. Give us access to your credit repair crm as we discuss the SOP for client onboarding.
2. You purchase processing credits depending on how many cleints you would like us to process.
3. We review cleint file and create their dispute letters
4. We assisst them with the onboarding steps
5. We prepare letters, file complaints, and assist with the mailing process.
6. We sent update to your clients
7. We update our record which you have access to.
How do you handle confidential information?
We take the protection of confidential information very seriously. All client information is managed with strict confidentiality and privacy standards. Access to client files and sensitive data is limited to authorized team members only. We only collect and use the information necessary to carry out your instructions and provide our services effectively. And our team is bound by strict non-disclosure agreements, ensuring they will not share any client information without your explicit consent.
Do you reach out to my clients?
We prioritize your relationship with your clients and understand how important it is for you to maintain that connection. First, we will not directly contact your clients without your explicit permission. In case we reach out to them, it will be under your company name and branding, and we will act as your representative or account managers working with you.
We will provide updates and follow-ups on your behalf, and all communication will be conducted professionally and according to SOP discussed during your onboarding call.
How do I monitor my client's progress?
Monitoring your client's progress is straightforward with our credit repair outsourcing services.
1. Using your Client CRM online portal - we update your cliints portal and provide notes every time we process a client file.
2. Using the Update Link we provide you during your onboarding call, the update link will have detailed notes and status of each client that is assigned to us.
By using these tools and resources, you can stay informed about your clients' progress and make strategic decisions for your business. If you have specific monitoring needs, please discuss them with your account manager so we can tailor our approach to best serve you.
Is there a minimum client required to start working with you?
No, there is no minimum client requirement to start working with us. Whether you have one client or a hundred, we are ready to support your credit repair outsourcing needs. Our services are flexible and scalable, allowing you to focus on growing your business while we handle the day-to-day operations. Let us know how many clients you have, and we'll customize our services to meet your specific needs.
Why should I purchase credits?
Purchasing credits allows you to pay for the files we process on your behalf, ensuring that the virtual assistants (VAs) are compensated for their work. Once credits are purchased, your client files will be processed efficiently, and the process cannot be undone as we begin sending letters and filing complaints on your behalf immediately. This streamlined system helps us maintain smooth operations and deliver results in a timely manner.
Do you service outside of United States?
We currently do not offer services outside of the United States. Our focus is on providing high-quality credit repair outsourcing within the US market.
Where are the virtual assistants based?
Our virtual assistants are based in the Philippines. This allows us to provide efficient and cost-effective credit repair outsourcing services while maintaining high-quality standards.
No Client Minimums. So Why wait?
Ready to streamline your credit repair operations?
Sign up for our outsourcing solutions and unlock your full potential. Partner with us to achieve the results you desire and take your business to new heights.
No Client Minimums.
So Why wait?
Discover our outsourcing solutions and unlock your full potential. Partner with us to achieve the results you desire and take your business to new heights.
Copyright 2025 | BES CreditOps | All rights reserved
Copyright 2025 | BES CreditOps
All rights reserved